OnePlus Nord Buds 2r

• Warranty Period: 1 Year Limited Warranty
  
• Coverage Type: Manufacturer Warranty
  
• Covered Under Warranty:
  Manufacturing defects
  Hardware malfunctions under normal usage
• Not Covered Under Warranty:
  Physical or accidental damage
  Water/liquid damage beyond rated protection
  Damage due to misuse or improper handling
  Unauthorized repairs or modifications
• Warranty Claim Process:
  Valid purchase invoice is required
  Service available at authorized OnePlus service centers
  
  
  

“Our products are priced competitively because we work directly with major companies and distributors on pre-agreed bulk deals. For example, we may commit to running a specific sales campaign with a fixed budget or guarantee a certain number of units sold, such as 100,000 products. These arrangements allow us to receive better pricing, and we pass the savings directly to our customers, ensuring you get genuine OnePlus products at lower prices.”

We would make every effort to deliver your order within 1-4 business days.
Please note that OnePlus India is not liable for any shipping delays, or loss of any kind resulting from unforeseen and uncontrollable circumstances, such as: recipient was unavailable or un-contactable; incorrectly addressed orders; weather conditions and so on.
We will try our best to notify customers of the delay and estimated delivery date in such situations.

We offer a 14-Day Easy Return & Refund Policy from the date of delivery.

1. Eligibility for Return:

• If the product has any manufacturing defect or damage at the time of delivery, you are eligible for a return within 14 days.
• The product must be unused and returned with all original packaging, accessories, and invoice.
  

2. Unboxing Video Requirement:

• Customers must record a clear video while opening the parcel (unboxing video).
• The video must clearly show the package condition and the product inside.
• This video is mandatory to process any claim related to missing items or defects.
  

3. Replacement Policy:

• If a defect is confirmed after inspection, a new replacement product will be provided at no extra cost.
  

4. Refund Policy:

• If you prefer a refund instead of a replacement, a 100% refund will be issued.
• The refund will be processed to the original payment method within 5–7 business days after approval.
  

Note: Claims without a proper unboxing video may not be accepted.

OnePlus authorized service partner is Regenersis. You can find the nearest service center from below link:
OnePlus Service Center (India) > https://service.oneplus.com/in/service-center

“Yes, Tunefolks is an authorized reseller of OnePlus products. We guarantee that all our products are 100% original and covered under the official OnePlus warranty, as per the company’s terms and conditions.”